James Whitmore
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James Whitmore

Managing Director

James leads daily operations with a calm, systems-driven approach that keeps the hotel polished while leaving room for intuitive service decisions.

28 years leading five-star hotels, pre-opening teams, and operational turnarounds.

Operational excellence, guest recovery, revenue strategy, and team development.

Twenty-eight years with leading hospitality groups across Europe and Asia.

Led the 2024 flagship renovation
Raised annual guest satisfaction to 98%
Built the cross-property leadership academy

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